Frequently Asked Questions
General
Who is Waverunner Audio
Waverunner Audio is award-winning composer Ross Sampson’s indie label for releasing his sample libraries developed for commercial release.
Is any additional software required to run your libraries?
Waverunner Audio libraries are built for Native Instrument’s Kontakt and require the retail version to run. More information here. We also use Pulse Downloader for library delivery, installation and management. More information here.
Is my DAW compatible with your libraries?
Our libraries run in Native Instrument’s Kontakt is broadly compatible with most DAWs such as Logic, CuBase Reaper, Ableton, Pro Tools, Fruity Loops, Garage Band, Studio ONE etc etc etc etc.
What is your minimum order quantity?
Maecenas eu placerat ante. Fusce ut neque justo, et aliquet enim. In hac habitasse platea dictumst. Nullam commodo neque erat, vitae facilisis erat. Cras at mauris ut tortor vestibulum fringilla vel sed metus. Donec interdum purus a justo feugiat rutrum. Sed ac neque ut neque dictum accumsan. Cras lacinia rutrum risus, id viverra metus dictum sit amet.
Fusce venenatis, urna eget cursus placerat, dui nisl fringilla purus, nec tincidunt sapien justo ut nisl. Curabitur lobortis semper neque et varius. Etiam eget lectus risus, a varius orci. Nam placerat mauris at dolor imperdiet at aliquet lectus ultricies.
Duis tincidunt mi at quam condimentum lobortis.
What is your minimum order quantity?
Maecenas eu placerat ante. Fusce ut neque justo, et aliquet enim. In hac habitasse platea dictumst. Nullam commodo neque erat, vitae facilisis erat. Cras at mauris ut tortor vestibulum fringilla vel sed metus. Donec interdum purus a justo feugiat rutrum. Sed ac neque ut neque dictum accumsan. Cras lacinia rutrum risus, id viverra metus dictum sit amet.
Fusce venenatis, urna eget cursus placerat, dui nisl fringilla purus, nec tincidunt sapien justo ut nisl. Curabitur lobortis semper neque et varius. Etiam eget lectus risus, a varius orci. Nam placerat mauris at dolor imperdiet at aliquet lectus ultricies.
Duis tincidunt mi at quam condimentum lobortis.
Sales
Do you offer educational discount?
Yes. Those studying or working in education, inluding music therapy, receive 50% discount. More information.
What payment methods do you accept?
We utilize the webs most highly trusted and secure payment methods.
————–
We use Stripe to offer a range of flexible payment options, accommodating all major debit and credit cards, including Visa, Mastercard, American Express, and Discover.
————–
We also accept PayPal.
Additionaly, PayPal ‘pay in 3,’ allows you to spread your payment over 3 months. Please note, terms and conditions apply, more information here.
————–
For seamless mobile purchasing, Apple Pay® is available.
Do you offer refunds?
Like most other developers, we currently do not offer refunds however we may do on discretion, just drop us a message. Please ensure you can run the libraries and that they suit your needs before purchase.
If you have any pre-purchase questions please don’t hesitate to reach out and I’ll be happy to help.
support@waverunneraudio.com
Can I purchase in my local currency?
On our roadmap is to allow for local currencies however for now Waverunner Audio only sells in GBP.
I could previously purchase in my local currency, what changed?
I’ve had to make some changes to payment infrastructure to make things more viable for now; simply put the integration takes a lot of resources this one-man team doesn’t currently have to deliver the best possible service (managing taxes, automatic discounts and other services coming soon). However we keep pricing incredibly reasonable so any impact is minimal.
Installation
How do I install your libraries?
Installation of Waverunner Audio libraries is super easy. Please see our guide here.
Add some more text here
Then some more text here
And then the last bit here
Can you deliver my shirts if I am local?
Maecenas eu placerat ante. Fusce ut neque justo, et aliquet enim. In hac habitasse platea dictumst. Nullam commodo neque erat, vitae facilisis erat. Cras at mauris ut tortor vestibulum fringilla vel sed metus. Donec interdum purus a justo feugiat rutrum. Sed ac neque ut neque dictum accumsan. Cras lacinia rutrum risus, id viverra metus dictum sit amet.
Fusce venenatis, urna eget cursus placerat, dui nisl fringilla purus, nec tincidunt sapien justo ut nisl. Curabitur lobortis semper neque et varius. Etiam eget lectus risus, a varius orci. Nam placerat mauris at dolor imperdiet at aliquet lectus ultricies.
Duis tincidunt mi at quam condimentum lobortis.
Can I come pick up my shirts?
Maecenas eu placerat ante. Fusce ut neque justo, et aliquet enim. In hac habitasse platea dictumst. Nullam commodo neque erat, vitae facilisis erat. Cras at mauris ut tortor vestibulum fringilla vel sed metus. Donec interdum purus a justo feugiat rutrum. Sed ac neque ut neque dictum accumsan. Cras lacinia rutrum risus, id viverra metus dictum sit amet.
Fusce venenatis, urna eget cursus placerat, dui nisl fringilla purus, nec tincidunt sapien justo ut nisl. Curabitur lobortis semper neque et varius. Etiam eget lectus risus, a varius orci. Nam placerat mauris at dolor imperdiet at aliquet lectus ultricies.
Duis tincidunt mi at quam condimentum lobortis.
Can you ship internationally?
Maecenas eu placerat ante. Fusce ut neque justo, et aliquet enim. In hac habitasse platea dictumst. Nullam commodo neque erat, vitae facilisis erat. Cras at mauris ut tortor vestibulum fringilla vel sed metus. Donec interdum purus a justo feugiat rutrum. Sed ac neque ut neque dictum accumsan. Cras lacinia rutrum risus, id viverra metus dictum sit amet.
Fusce venenatis, urna eget cursus placerat, dui nisl fringilla purus, nec tincidunt sapien justo ut nisl. Curabitur lobortis semper neque et varius. Etiam eget lectus risus, a varius orci. Nam placerat mauris at dolor imperdiet at aliquet lectus ultricies.
Duis tincidunt mi at quam condimentum lobortis.
Payment
How much do I have to pay to get started?
Maecenas eu placerat ante. Fusce ut neque justo, et aliquet enim. In hac habitasse platea dictumst. Nullam commodo neque erat, vitae facilisis erat. Cras at mauris ut tortor vestibulum fringilla vel sed metus. Donec interdum purus a justo feugiat rutrum. Sed ac neque ut neque dictum accumsan. Cras lacinia rutrum risus, id viverra metus dictum sit amet.
Fusce venenatis, urna eget cursus placerat, dui nisl fringilla purus, nec tincidunt sapien justo ut nisl. Curabitur lobortis semper neque et varius. Etiam eget lectus risus, a varius orci. Nam placerat mauris at dolor imperdiet at aliquet lectus ultricies.
Duis tincidunt mi at quam condimentum lobortis.
What is the 3% under allowance policy?
Maecenas eu placerat ante. Fusce ut neque justo, et aliquet enim. In hac habitasse platea dictumst. Nullam commodo neque erat, vitae facilisis erat. Cras at mauris ut tortor vestibulum fringilla vel sed metus. Donec interdum purus a justo feugiat rutrum. Sed ac neque ut neque dictum accumsan. Cras lacinia rutrum risus, id viverra metus dictum sit amet.
Fusce venenatis, urna eget cursus placerat, dui nisl fringilla purus, nec tincidunt sapien justo ut nisl. Curabitur lobortis semper neque et varius. Etiam eget lectus risus, a varius orci. Nam placerat mauris at dolor imperdiet at aliquet lectus ultricies.
Duis tincidunt mi at quam condimentum lobortis.
How do I go about making payment?
Maecenas eu placerat ante. Fusce ut neque justo, et aliquet enim. In hac habitasse platea dictumst. Nullam commodo neque erat, vitae facilisis erat. Cras at mauris ut tortor vestibulum fringilla vel sed metus. Donec interdum purus a justo feugiat rutrum. Sed ac neque ut neque dictum accumsan. Cras lacinia rutrum risus, id viverra metus dictum sit amet.
Fusce venenatis, urna eget cursus placerat, dui nisl fringilla purus, nec tincidunt sapien justo ut nisl. Curabitur lobortis semper neque et varius. Etiam eget lectus risus, a varius orci. Nam placerat mauris at dolor imperdiet at aliquet lectus ultricies.
Duis tincidunt mi at quam condimentum lobortis.
Returns
If I don't like my shirts, can I return them?
Maecenas eu placerat ante. Fusce ut neque justo, et aliquet enim. In hac habitasse platea dictumst. Nullam commodo neque erat, vitae facilisis erat. Cras at mauris ut tortor vestibulum fringilla vel sed metus. Donec interdum purus a justo feugiat rutrum. Sed ac neque ut neque dictum accumsan. Cras lacinia rutrum risus, id viverra metus dictum sit amet.
Fusce venenatis, urna eget cursus placerat, dui nisl fringilla purus, nec tincidunt sapien justo ut nisl. Curabitur lobortis semper neque et varius. Etiam eget lectus risus, a varius orci. Nam placerat mauris at dolor imperdiet at aliquet lectus ultricies.
Duis tincidunt mi at quam condimentum lobortis.
Still need help? Drop us a message: bottom right of the page, click ‘support’
/or
e: support@waverunneraudio.com